Arlington/Roe, a family-owned property/casualty wholesaler and managing general agency since 1964, has an outstanding opportunity for an Assistant Underwriter in our Transportation department at our corporate headquarters in Indianapolis, Indiana.

Arlington/Roe has over 200 employees located predominately throughout the Midwest. We are a sales and customer service insurance organization that operates with the utmost integrity. A national leader in the wholesale/managing general agency arena, our company is respected and valued by the insurance agents we serve and insurance carriers we represent.

Summary Job Statement:

The purpose of this position is to provide support to underwriter(s) in producing, servicing, and analyzing risks of new and renewal business. Must have strong verbal and written communication skills; strong decision-making skills and the ability to manage time & reprioritize effectively. A strong work ethic, good organizational skills, and the ability to work in a team environment is critical. Must have the ability to develop and maintain productive working relationships with peers, clients, carriers, and industry personnel.

Education:

Bachelor’s degree in relevant course of study preferred.

Qualifications:

• Minimum of 1-3 years of assistant underwriting or underwriting support experience
• Experience with transportation underwriting
• Demonstrated results in customer service and retaining a book of business
• Thorough understanding of transportation related insurance coverages
• Demonstrated ability to build solid relationships with clients (internally and externally)
• AINS, AU, CPCU CRM, CIC, or TRS designations preferred
• Positive interpersonal relations
• Strong verbal and written communication
• Ability to work as a team player
• Excellent decision-making ability and good judgement
• Ability to persuade others and persevere
• Strong computer skills
• Ability to operate within underwriting guidelines
• Excellent documentation and file management skills
• Ability to prioritize tasks, multi-task, and manage time effectively

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Underwriting & Rating

• Rate renewals, endorsements and new business via carrier systems as instructed by the underwriter
• Prepare and issue renewal quotes according to underwriter’s instruction
• Review and verify that all information on new and renewal apps is complete and accurate
• Bind risks, post invoices and process technical data into ALIS as well as other online carrier formats
• Issue notices of cancellation, reinstatements and filings based upon established procedures
• Follow-up on quote and bind subjectivities and additional information as required on binder or to complete underwriting file for the carrier
• Handle all policy endorsements and correspondence as directed and within level of authority
• Issue policies per underwriter instructions and mail to agent
• Stay current and maintain task items in ALIS
• Demonstrate technical competence and the ability to read and understand coverage forms providing consistent and sound underwriting decisions
• Possess a high level of proficiency using multiple carrier rating systems, agency management systems, Microsoft Office Suite, and working in a paperless environment
• Ability to calculate policy premiums and quote within contracts of company authorizations, utilizing appropriate guidelines and rating systems

Market & Product Knowledge

• Clearly demonstrate specific knowledge of product lines, coverage, and state requirements
• Coordinate marketing efforts with your underwriter and the designated state marketing representatives to establish marketing initiatives for the state(s) for which you are responsible
• Build and maintain positive agency relationships via phone calls, emails, and agency visits
• Stay current and proficient in state and federal filing requirements

Communication & Team Participator

• Participate in meetings and training seminars as requested
• Work effectively with all levels, both internal and external and can easily build new relationships
• Work well independently as well as in a team environment
• Respond to agent requests and inquiries on a timely basis
• Identify customer needs and take appropriate action to meet those needs
• Coordinate workflows/workloads and communicate effectively with your lead underwriter regarding the prioritization of tasks

Department Operation Guidelines & Goals

• Abide by the established customer service and file management guidelines and any other department procedures
• Operate within the established accounting procedures i.e., invoicing, cancellations, audits, etc.
• Meet or exceed established personal goals and objectives
• Perform other duties as assigned

• The above statements are intended to describe the general nature and level of work being performed by the individual assigned to this position. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the position

For more information about Arlington/Roe, please visit our website at www.arlingtonroe.com.

Arlington/Roe is an Equal Opportunity Employer.

Arlington/Roe participates in E-Verify.